ANSWERS TO YOUR QUESTIONS
Shopping Information
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
You will get tracking details via email and text message. You will get tracking details within 24 hours of placing your order. Once order status is confirmed we start working on it and within 24 hours your order will be packed. According to your address, delivery usually takes 5-10 working days.
DO YOU SHIP INTERNATIONALLY?
No. Currently shipping is only available in India.
WHAT BRANDS DO YOU CARRY?
We carry mobile covers and accessories for all major brands including Apple, Samsung, OnePlus, Xiaomi, Realme, Vivo, Oppo, Motorola, Infinix, Tecno, Nokia, Lava, and more.
WHAT ARE THE AVAILABLE PAYMENT OPTIONS?
We accept debit cards, credit cards, net banking, UPI, and Paytm. All payments are processed through secure, encrypted payment gateways.
WHAT ARE THE SHIPPING CHARGES?
We offer FREE shipping on all orders above ₹499. For orders below ₹499, a small shipping fee applies. The exact shipping cost is clearly displayed during checkout before you place your order.
CAN I CHECK IF DELIVERY IS AVAILABLE TO MY PIN CODE?
Yes, during checkout your pin code is automatically verified for delivery availability. If your pin code is not serviceable, you will be notified immediately so you can use an alternate address.
Payment Information
WHAT PAYMENT METHODS ARE ACCEPTED?
We accept debit cards, credit cards, net banking, UPI, and Paytm. All payments are processed through secure, encrypted payment gateways.
IS BUYING ONLINE SAFE?
Yes, absolutely. All payments are processed through secure, encrypted payment gateways (Razorpay/Paytm). We never store your card details on our servers.
CAN I USE DISCOUNT CODES?
Yes, you can apply discount/promo codes during checkout on the payment page. Enter your code in the "Discount code" field and click Apply.
Orders and Returns
HOW DO I PLACE AN ORDER?
Placing an order is simple:
- Browse and add products to your cart
- Go to cart and click Checkout (or use Guest Checkout)
- Enter or select your delivery address
- Choose payment method and complete payment
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
No, you can use our Guest Checkout option to place an order without creating an account. However, creating an account lets you track orders, manage addresses, and reorder easily.
WHO SHOULD I CONTACT IF I HAVE ANY QUERIES?
We are always here to help. You can email us, call us during working hours (Mon-Sat), or create a support ticket here.
WHAT IS YOUR RETURN/REPLACEMENT POLICY?
If you receive a damaged or defective product, contact us within 7 days of delivery with photos. We will arrange a replacement or refund. Please refer to our Refund Policy for full details.
HOW CAN I CANCEL OR CHANGE MY ORDER?
You can cancel your order before it is shipped. To cancel, go to your Account, view the order, and click Cancel.
HOW DO I TRACK MY ORDER?
You will get tracking details via your registered email and mobile. You can also track your order on the website: Account → View Order Details → Track Here.
HOW LONG DOES A REFUND TAKE?
Refunds are processed within 5-7 business days after approval. The amount will be credited back to your original payment method.
Products
WHAT MATERIALS ARE YOUR PHONE CASES MADE OF?
We offer cases in various materials including hard polycarbonate, soft silicone/TPU, hybrid (hard back + soft bumper), and leather. Each product listing specifies the material used.
HOW DO I FIND THE RIGHT CASE FOR MY PHONE MODEL?
Browse by your phone brand on our homepage, then select your exact model. You can also use the search bar to search by your phone model name. All cases are designed for specific models to ensure a perfect fit.